Refund policy

 

Yep — I’d rewrite it so it clearly says refunds and replacements are available when your team determines the issue is valid, without sounding like you never refund anyone.

You can paste this:

Return & Refund Policy

Thank you for shopping with Bejeweled Stickers! We want you to be happy with your order and will always do our best to help if something goes wrong.

Returns, Refunds & Replacements

We generally do not accept returns simply because a customer changes their mind.

However, refunds and/or replacements may be offered when an issue is reviewed and deemed valid by our team. Each situation is handled on a case-by-case basis.

Please contact us as soon as possible if there is a problem with your order.

Wrong or Missing Items

If you received the wrong item or something is missing from your order, please contact us within 7 days of delivery.

Please include:

  • Your order number
  • A description of the issue
  • Photos of the items received, when applicable

Once the issue is confirmed, we may send a replacement or provide another appropriate resolution at no additional cost.

Damaged or Defective Items

If your order arrives damaged or defective, please contact us within 7 days of delivery.

Please include your order number and photos showing the damage or defect.

If the issue is deemed valid, we may offer a replacement, refund, or another appropriate resolution.

Lost Orders

If your order appears to be lost in transit or has not arrived within a reasonable amount of time, please contact us.

We will review the tracking information and shipping details. If the order is determined to be lost, we may offer a replacement or refund depending on the circumstances.

Refund Approval

Refunds are not guaranteed and are reviewed on a case-by-case basis.

If a refund is approved, it will generally be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Contact Us

If you have an issue with your order or questions about this policy, please contact us through our website or email:

info@bejeweledstickers.com

Please include your order number so we can assist you as quickly as possible.

This policy may be updated from time to time. The most current version will always be available on our website.

Last updated: October 2026