Refund policy

Thank you for shopping at Bejeweled Stickers. We strive to provide you with the best products and service possible. Please read the following Return and Refund Policy carefully.

Returns and Refunds

At Bejeweled Stickers, we do not accept returns or offer refunds unless deemed approbate by our team. We take great care in fulfilling your order accurately and ensuring that the items are in excellent condition before shipping. However, we understand that unforeseen circumstances may occur during shipping, and we want to address those issues promptly.

Wrong Order

If you have received an incorrect order, please contact our customer support team within 7 days of receiving your package. Our support form can be found on our website. Kindly provide the following information:

• Order number
• Description of the item(s) received
• Description of the item(s) you were supposed to receive

Once we confirm that an error has occurred, we will promptly send you the correct item(s) at no additional cost to you. We may require you to return the incorrect item(s) in its original packaging before sending the replacement. In such cases, we will provide you with a prepaid shipping label or reimburse you for the return shipping costs.

Lost in the Mail

If your package is lost in transit and has not been delivered within a reasonable time frame, please contact our customer support team. We will initiate an investigation with the shipping carrier to locate your package. If the package cannot be located and is deemed lost, we will work with you to resolve the issue satisfactorily. This may include providing a replacement or offering a refund for the lost items.

Damaged or Defective Items

We take utmost care in packaging our products to ensure they arrive in excellent condition. However, in the rare event that you receive a damaged or defective item, please contact our customer support team within 7 days of receiving your package. We will work with you to resolve the issue satisfactorily, which may include providing a replacement or offering a refund.

Contact Us

If you have any further questions or concerns regarding our Return and Refund Policy, please don't hesitate to contact our customer support team on our website. Our team is available to assist you and address any concerns you may have.

Please note that this Return and Refund Policy is subject to change without prior notice. For the most up-to-date information, please refer to the policy on our website or contact our customer support team.

Last updated: July 18th, 2023